FAQ

Questions asked for Product

  1. Can I buy a ring setting without buying a diamond?

You can buy loose diamonds, lab-grown, Moissanites. We currently don’t have this option to get a setting.

  1. Do Ritzin offer Lab-grown Diamonds?

Yes, we offer an exclusive collection of Lab-grown Diamonds and its jewelry. We offer lab-grown, conflict-free and ethically lab made diamond collection.

  1. For custom Jewelry, Can I send you pictures?

At Ritzin, we do value your opinions. Your requirements are our first priority while designing the jewelry. Yes, you can send us pictures, at inquire@ritzin.com or at our customer support bot. We would love to help you.

  1. Can you help me design a custom jewel for an occasion?

At Ritzin, we have a great team for your assistance. We would be more happy to help you. We can help you choose the right one within your requirements. Please contact us at the customer support bot for the same.

Questions asked for Delivery and Payment

  1. Do you deliver on Saturday?

It depends on the order you place. It normally will take 5 days to reach through our FedEx. So if you order on Monday, you can receive your order on Saturday.

  1. What if my order is urgent?

If the order is urgent, you can max get it in 5 days if the jewel is customized then it may take 13- 15 days to deliver the product.